Bringing Hybrid Teams Together with Mo at Go Car Credit

Overview

Go Car Credit specialises in helping people who may have been refused a car loan by other lenders to secure car finance. The team works across three sites in England. We spoke with Hannah Giles-Rumming, HR Manager.

The Go Car Credit team wanted to encourage engagement, visibility, and a sense of community across all teams, despite being separated geographically and through hybrid working. They were also looking to boost employee engagement and retention.

The company really rallied together during the pandemic, with the managers and HR team putting on regular remote events and sending vouchers and gifts to keep up connection and morale. The team were looking to maintain this sense of togetherness without the ongoing manual workload that would come with making that happen.

The Challenge

“We wanted a user-friendly, simple, and effective platform. Something which provided instant reward and a familiar social media style platform where people can easily and visibly interact.”

It was also important that the Go Car Credit team were able to reward employees in actual currency rather than points, that everyone (not just managers) could award money to their colleagues, and that there would be a large choice of gift card redemption options.

“We wanted our people to be able to reward their colleagues with real cash to spend how they wish. Other platforms that offer points can create confusion and potential disengagement which is what we wanted to avoid.”

Finally, it was important that Hannah and her team were able to access detailed reports to review the platform’s performance. Mo delivered on all of the above.