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Case Studies | Mo

Discover our Case Studies

Mo’s customers understand how valuable employee experience is for their business. These companies know the value of employee engagement and the power of meaningful social recognition.

Read our case studies to learn how we unlock potential for our customers.

Fostering Connection Across the World with Quark

Quark is a leader in digital publishing and a global organisation with employees across the UK, United States and India. When they first approached Mo, the company faced difficulties with cohesive collaboration among teams across different office locations. To enhance customer service excellence, Quark sought a provider that could boost employee engagement and retention, particularly amongst their younger hires. Mo’s reward and recognition platform incentivised better performance and cultivated a sense of valued contribution, raising Quark’s internal and external NPS score.

Bringing hybrid teams together with Mo at Go Car Credit

Go Car Credit specialises in helping people who may have been refused a car loan by other lenders to secure car finance. Mo has enabled all Go Car Credit employees to interact, connect and relate to one another, no matter where they’re based, and recognise and reward each other’s achievements.

Mo contributes to 17% decrease in employee turnover at Atlas Hotels

Atlas Hotels is a well-known hotel franchise group that owns 58 hotels across the UK, including Holiday Inn Express, Holiday Inn and Hampton by Hilton brands. We spoke with Sarah Brocklebank, Atlas’s HR Director, to learn more about their use of Mo.

In 2018, Atlas introduced Mo to 900 employees, which has since grown to 1500.

Prior to Mo, Atlas used an offline program to reward and recognise their employees that was not used in the same way across every site. With a significant percentage of their workforce consisting of desk-less staff, Atlas was seeking a platform that could help them improve employee engagement and company culture, reduce turnover, and enhance the guest experience.

Mo contributes to a 57% increase in employee NPS at Axol Bioscience

Axol Bioscience is the leading provider of product and service solutions within an area of neuroscience called induced pluripotent stem cells (iPSC). This involves immune cell and cardiac modelling for drug discovery and screening markets.

We spoke with Liam Taylor, CEO, and Sonya Ansell, Head of HR at Axol Bioscience, to find out how they have been using Mo.

“Mo is a positive platform, and we can shape the narrative and influence how we behave just by demonstrating those core behaviours and values we all sign up to every day when we walk into Axol” – Liam Taylor, CEO, Axol Bioscience

Creating a culture of appreciation and empowerment at SGN

SGN manages the network that distributes natural and green gas to 5.9 million homes and businesses across the south of England and Scotland.

SGN introduced Mo in 2020 to build a recognition-rich culture. Mo has helped transform SGN’s recognition landscape and helped the team foster a culture of appreciation and empowerment. In 2021, 62% of SGN employees confirmed they received recognition for a job well done, this increased by 6.5% in 2022.

Fostering a recognition-rich culture in a distributed team

Punch Pubs is a multi-award-winning pub company in the UK with around 1,250 pubs in England, Scotland and Wales.

We spoke with Claire Hanson, HR Business Partner, to find out how her colleagues have been using Mo.

After years of using a manual card-based recognition scheme, the Punch People team knew that there was a better way to appreciate employees. The idea was to keep the personal touch of the original scheme, whilst making it easier to celebrate success in a way that didn’t always feel transactional.

Improving team culture in a challenging environment

OVO Energy has used Mo to build belonging and connection across a diverse team, brought together by a merger with SSE. Peer-to-peer and top-down recognition has increased exponentially since using Mo.

With Mo, the team saves days of time every month on distributing rewards.

“Partnering with Mo is one of the best decisions we’ve made. Mo has helped our team to build a consistent habit of peer-to-peer recognition.”

More case studies

Shl Logo Colour Update

SHL is an international company that designs personality, behavioural and ability tests. As one of the largest global providers, SHL operate in 40 countries, with the highest headcount in the US, UK and India.


Involvement is an 80-person strong, UK-based packaging supplier. Involvement is a growing community of brands offering Containers and Packaging, Fulfilment and Technology products and services.

Nhs Logo

The National Health Service is the publicly funded healthcare system in England, and one of the four National Health Service systems in the United Kingdom.

William Hill Logo

William Hill is a global online gambling company based in London that increased recognition by 30% with Mo.

Grand Hotel

The Grand Brighton Hotel is a historic Victorian sea-front hotel in Brighton on the south coast of England.

Interstatehoriz Black

Interstate Hotels & Resorts is a true innovator in the hospitality industry. Originally founded in the US, Interstate has expanded internationally and are recognised as the leading third-party hotel management company in the world.

Aspen Logo

Aspen insurance is a leading speciality insurer and reinsurer who have the insight, expertise and confidence to bring clarity from complexity.

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