More Case Studies
New government legislation has brought very real challenges to the gambling industry. William Hill looked to their people to see how they could put exceptional customer service at the heart of any solution. Through rewarding staff instantly, William Hill were able to maximise the customer experience in store. Here's how it worked and what was achieved.

Using instant rewards to tackle business challenges at William Hill

New government legislation has brought very real challenges to the gambling industry. William Hill l...
Only 42% of employees responded positively to the question: “I receive regular recognition or praise for doing my job well” in the firm’s second employee engagement survey — spurring action by Horwich Farrelly.

Scaling Culture at Horwich Farrelly

Only 42% of employees responded positively to the question: “I receive regular recognition or praise...
We talk to Mairi Probin who helped Iceland become Best Company (twice!)

Company culture and the modern employee

We talk to Mairi Probin who helped Iceland become Best Company (twice!)
Mo is collaborating with a rapidly growing law firm, with multiple offices across the UK. The organisation has almost doubled in size in 3 years and it was time to formalise processes, boost the sense of involvement from employees and to retain their Best Companies to Work For title at scale.

Employee Engagement in a Legal Firm

Mo is collaborating with a rapidly growing law firm, with multiple offices across the UK. The organi...
Mo collaborated with an international multi-brand hotel chain, and their partners to help create a consistent employee experience for colleagues across both the managed and franchised estates in Europe.

Employee Engagement in Hotels

Mo collaborated with an international multi-brand hotel chain, and their partners to help create a c...
Mo collaborated with a leading retail and events business to help create a consistent employee experience and boost levels of employee engagement across the operation. As a direct result of creating a dedicated and accessible channel to connect with employees record number of nominations were received for the company’s annual awards. Managing the launch of Mo even won the HR team a prestigious Team of the Year award.

Engagement with a distributed workforce

Mo collaborated with a leading retail and events business to help create a consistent employee exper...
 

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